Privacy Policy

eComplete Privacy Policy

Last Updated: [13th December 2023]

At eComplete, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (the "Site") and our services (the "Services").

By accessing or using the Site and Services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you visit our Site, register for an account, or use our Services. This may include, but is not limited to:

Name

Email address

Contact information

Company information

1.2 Non-Personal Information

We may also collect non-personal information about your use of the Site and Services, such as:

IP address

Browser type

Operating system

Usage data

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Providing and improving our Services

Communicating with you

Customizing content and advertising

Conducting research and analysis

Detecting and preventing fraud

2.1 Information we collect and receive and its purpose.

We collect information to provide you with a better experience of using our website and for communications from us.

We may require your personal data and usage data to contact you or identify you. This information may include your first name, last name, email address, and cookie data.

Google Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track how long you spend on the site and the pages that you visit etc. so we can continue to produce engaging content.

For more information on Google Analytics, please see the official Google privacy policy.

Mailing Lists

We use a third-party provider, Hubspot, to deliver our newsletter and other emails regarding our activities, such as attendance at events and conferences. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communication.

For further detail on the how Hubspot uses data, please refer to the official Hubspot terms and privacy policy.

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the footer of our emails or by emailing us at enquries@ecomplete.com

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

With your consent

To comply with legal obligations

To protect our rights, privacy, safety, or property

In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your use of the Site and Services. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of the Site.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at enquiries@ecomplete.com.